This page is devoted to Cadence Referrals courses. Quick links to the other Cadence course pages are provided below.
Cadence Check-In, Check-Out, Cash Drawer | Cadence Referrals | Cadence Scheduling | Cadence for Supervisors
New staff performing Check-in and Check-out functions may also be required to take copays (in which case they should take the Cadence Cash Drawer Online course).
Practice Outside of Class: See Practice Using Epic for practice patients and logins that help target most common workflows within the Epic Playground environments.
Training Login Sheets: Cadence Referrals
Class length: 4 hours
Prerequisites: Scheduling 1 (Note: Scheduling 2 is also recommended.)
Registration: Email epictrainingrequests@healthcare.uiowa.edu. Please specify staff workflows so we can be sure the training is beneficial.
Roles: Schedulers and front desk staff who work with referrals.
Content: Referral Entry, Referrals/Authorization Ready to Sched workqueues (scheduling statuses, assigning to users, and workqueue efficiency tips), communicating with triage staff, assigning referrals, scheduling referrals, and closing referrals.
Class length: 3 hours
Prerequisites: Patient Access (Note: Scheduling 1 is required if staff will be scheduling from referrals as well.)
Registration: Email epictrainingrequests@healthcare.uiowa.edu. Please specify staff workflows so we can be sure the training is beneficial.
Roles: Department staff who work with referrals and prior authorizations.
Content: Patient Workqueues, Referral Entry, Referrals/Authorization Workqueues, documenting communications with insurance companies, documenting service-level coverage authorizations.
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