Epic 2023 Fall Upgrade

UIHC is committed to keeping current with Epic upgrades. This is done by installing new versions as they become available. The upgrade will include new functionality and improved user features. Some users may experience minor changes and others may have more extensive changes to their workflows.

The Epic 2023 Fall Upgrade is scheduled for October 28, 2023.

How will I find out about the changes?

Staff members are encouraged to begin reviewing the Epic Upgrade resources that are being developed to support our users through the upgrade. Upgrade resources will be posted to this page as they become available. In addition, presentations will be scheduled at a number of department and user group meetings. And all users will receive email notifications as additional information is available.

How can I see what Epic will look like after the upgrade?

PLY3 Hyperdrive

Effective September 6, 2023, Epic Playground 3 (PLY3) will be made available with the new Epic version. Playground 3 is available to all staff with Epic access as a practice environment. Staff can use their Health Care login to explore the changes. For instructions on practicing in the Epic playground, including a list of practice patients to use in PLY3, visit the Epic Practice Page.

Epic 2023 Fall Upgrade Resources

Epic 2023 Fall Upgrade Master Presentation

  • Last updated: October 20, 2023
  • Use the Table of Contents slide within the presentation to jump to a specific Epic application or function.
Department/Specialty/Role Upgrade Information
  • Changing Checklist Settings - (Handout) The registration checklist can be personalized to show details most relevant to the user.

  • Health Maintenance Redesign - (Handout) Health Maintenance has been updated to make it clinicians' one-stop-shop for assessing and addressing care gaps. The activity puts detailed information at your fingertips, offers new ways to group, sort, and filter Health Maintenance topics, and enables single-click ordering directly from Health Maintenance.

  • Here's How...Flowsheet Macros (POSS189) - (Video: 1.5 min) Learn how to document common assessments in a few clicks with flowsheet macros. See how to quickly create a macro and even share it with colleagues.

  • Place a Hold on an Active Medication - (Handout) Providers can place holds on active scheduled medications from the Orders activity. Holds can be set to expire within a certain timeframe, at a certain time, or until manually unheld. This hold is visible to nursing staff on the MAR and also displays for the pharmacy staff. A Best Practice Advisory (BPA) reminds providers when a medication has been held for two or more administrations.

  • Quickly Add Frequent Recipients to Staff Messages - (Handout) The In Basket upgrade lets users quickly pull in the most frequent staff message recipients.

Where can I locate Downtime materials?

Epic will be unavailable October 28, 2023, starting at 1:00 A.M. for approximately 2 hours during the system upgrade. Email communication will be sent to notify users when downtime begins and when the upgrade is complete and the system is available again. Documentation of care provided during the downtime must be entered into Epic once the system comes back up. It is also recommended that all medication orders be entered into the system by 10 P.M. on Friday, October 27 to allow Pharmacy to process the requests prior to the downtime. Only emergent tests and medications should be ordered during the downtime, using UIHC approved paper requisitions located on the Downtime Procedures site.

Epic Downtime

During the downtime, users can access the Epic Downtime environment. This is a read-only copy of Epic Production as of the beginning of downtime. Epic Downtime is available on clinical workstations as well as under the Citrix icon (bullseye icon in the lower right corner of the desktop) or through Remote Access. Users will log in to the Downtime environment using the same ID/password used on the Epic Production system. All staff are encouraged to familiarize themselves with the Downtime environment.