Epic 2025 Spring Upgrade
UI Health Care is committed to keeping current with Epic upgrades. This is done by installing new versions as they become available. The upgrade will include new functionality and improved user features. Some users may experience minor changes and others may have more extensive changes to their workflows.
The Epic 2025 Spring Upgrade is scheduled for April 12, 2025.
How can I see what the Epic upgrade will look like?
On March 11, 2025, Epic Playground 3 (PLY3) will be made available with the new Epic version. Playground 3 is available to all staff with Epic access as a practice environment. Staff can use their Health Care login to explore the changes. For instructions on practicing in the Epic playground, including a list of practice patients to use in PLY3, visit the Epic Practice Page.
How will I find out about the changes?
Staff members are encouraged to begin reviewing the Epic Upgrade resources that are being developed to support our users through the upgrade. Upgrade resources will be posted to this page as they become available. In addition, presentations will be scheduled at a number of department and user group meetings. And all users will receive email notifications as additional information is available.
Epic 2025 Spring Upgrade Resources
Epic 2025 Spring Upgrade Master Presentation
- Coming Soon!
Department/Specialty/Role Upgrade Information
Coming Soon!
Where can I locate Downtime materials?
Epic will be unavailable April 12, 2025, starting at 1:00 A.M. for approximately 2 hours during the system upgrade. Communication will be sent to notify users when downtime begins and when the upgrade is complete and the system is available again. Documentation of care provided during the downtime must be entered into Epic once the system comes back up. It is also recommended that all medication orders be entered into the system by 10 P.M. on Friday, April 11 to allow Pharmacy to process the requests prior to the downtime. Only emergent tests and medications should be ordered during the downtime, using UIHC approved paper requisitions located on the Downtime Procedures site.
During the downtime, users can access the Epic Downtime environment. This is a read-only copy of Epic Production as of the beginning of downtime. Epic Downtime is available on clinical workstations as well as under the Citrix icon (bullseye icon in the lower right corner of the desktop) or through Remote Access. Users will log in to the Downtime environment using the same ID/password used on the Epic Production system. All staff are encouraged to familiarize themselves with the Downtime environment.