The following resources provide information on Outgoing Referrals functionality.

Resources

  • Managing Referral Notification In Basket Messages for *UICOM Outgoing Referrals - (Handout) When a physician places an external order for a procedure to occur at an outside organization, a referral is auto-created in the Epic system based on the ordering department.
  • Managing Referral Notification Messages for Outgoing Procedures - (Handout) At times, a UIHC provider may write an order for a procedure for a UIHC patient in which the patient opts to have the procedure performed at an external organization. After the UIHC provider writes the order, a referral record is automatically generated from that order (currently for only some orders). Based on the patient’s coverage, authorization may or may not be required prior to scheduling. Once scheduling is appropriate, a Referral Notification In Basket Message is automatically sent to the appropriate In Basket pool to communicate scheduling can occur.
  • Outgoing (External) Referrals - (Handout) Referrals to external providers or locations from UICOM clinics fall to a specific workqueue where communications with insurance, the external provider, and the patient can all be documented, as well as the external appointment date and any follow up needed on the referral.

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