Role Description: Inpatient Pharmacists who work at Stead Family Children's Hospital

Required Classes: Willow Inpatient RPh

Optional Classes: Willow Ambulatory Pharmacy - Required for SFCH Pharmacists who either float between Inpatient and Outpatient (retail) Pharmacies or work in the SFCH OR. 

Additional Notes: The SFCH OR processes prescriptions, which is why staff who work there are required to complete Willow Ambulatory Pharmacy training.

Role Description: Inpatient Pharmacists who work at Medical Center North Liberty Hospital

Required Classes: Willow Inpatient RPh

Optional Classes: Willow Ambulatory Pharmacy - Required for MCNL Pharmacists who either float between Inpatient and Outpatient (retail) Pharmacies. 

Additional Notes: 

Role Description: Inpatient Pharmacists who work at Medical Center Downtown Hospital

Required Classes: Willow Inpatient RPh

Additional Notes: 

Role Description: Inpatient Pharmacists who work at Medical Center University (Main Campus) Hospital

Required Classes: Willow Inpatient RPh

Optional Classes: Epic Beacon - Required for Pharmacists who work with Oncology Treatment Plans. 

Additional Notes: 

Role Description: Pharmacists who work processing prescriptions at any of our Outpatient Iowa Health Care Pharmacies

Required Classes: Willow Ambulatory Pharmacy

Optional Classes:  

Additional Notes: 

Role Description: Medical Center University (MCU) main campus Pharmacist processing prescriptions in our outpatient Pharmacies (such as General Hospital, Pomerantz, Clinical Cancer Center, etc.).

Required Classes: Willow Ambulatory Pharmacy

Optional Classes: Epic Beacon - Required for Pharmacists working in the Clinical Cancer Center Pharmacy. 

Additional Notes: 

Role Description: Pharmacists who work in the Specialty Pharmacy or are Clinical Pharmacy Specialists who work in the clinics and utilize Willow Specialty Pharmacy tools.

Required Classes: 

• Willow Ambulatory Pharmacy
• Willow Specialty Pharmacy

Optional Classes: 

• Willow Inpatient RPh - REQUIRED if working in the Specialty Pharmacy and utilize Willow Inpatient to verify clinic administered medications. Such as Clinical Cancer Center Pharmacy.
• Epic Beacon - REQUIRED if managing Beacon Treatment Plans.

Additional Notes: 

Role Description: Pharmacists who work at Mission Cancer + Blood 

Required Classes: 

• Willow Inpatient RPh
• Willow Specialty Pharmacy
• Epic Beacon

Optional Classes: 

• Willow Ambulatory Pharmacy - Required for Pharmacists who process prescriptions and work in the MID Pharmacy. 

Additional Notes: 

Role Description: Clinical Pharmacy Specialists who only work in an Oncology Based Clinic, such as Clinical Cancer Center, Quad Cities Heme Onc Clinic, etc. This track is for Pharmacists who don't work in the retail pharmacy processing prescriptions.

Required Classes: 

• Willow Inpatient RPh
• Willow Specialty Pharmacy
• Epic Beacon

Optional Classes:  

Additional Notes: 

Role Description: Clinical Pharmacy Specialists who work in a non-oncology based clinic. 

Required Classes: 

• Willow Inpatient RPh
• Willow Specialty Pharmacy

Optional Classes: 

• Willow Specialty Pharmacy - Required for Pharmacists who will be using or documenting in the Specialty Navigator.
• Epic Cadence for Clinicians - Required for Pharmacists who will be scheduling their own patients. 

Additional Notes: 

Role Description: Inpatient Pharm Techs and Snr Pharm Techs who work at Stead Family Children's Hospital

Required Classes: 

• Willow Inpatient Pharm Tech

Optional Classes: 

• Willow Ambulatory Pharmacy - Required for SFCH Pharm Techs who either float between Inpatient and Outpatient (retail) Pharmacies or work in the SFCH OR.
• Willow Inventory Pharmacy (Snr Techs Only) - Required only if they will be managing inventory in an SFCH Retail Pharmacy.

Additional Notes: 

• The SFCH OR processes prescriptions, which is why those staff need Willow Ambulatory Pharmacy training.
• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Inpatient Pharm Techs and Snr Pharm Techs who work at Medical Center North Liberty Hospital

Required Classes: 

• Willow Inpatient Pharm Tech
• Willow Ambulatory Pharmacy

Optional Classes: 

• Willow Inventory Pharmacy (Snr Techs Only) - Required only if they will be managing inventory in an MCNL Retail Pharmacy.

Additional Notes: 

• All Pharm Techs at MCNL are cross-trained to float between inpatient and outpatient pharmacies.
• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Inpatient Pharm Techs and Snr Pharm Techs who work at Medical Center Downtown Hospital

Required Classes: 

• Willow Inpatient Pharm Tech

Optional Classes: 

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Inpatient Pharmacy Technicians and Snr Pharm Techs who work at Medical Center University Hospital

Required Classes: 

• Willow Inpatient Pharm Tech

Optional Classes:  

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Staff who are functioning as Pharmacy Technicians and work in any of our prescription processing Pharmacies. 

Required Classes: 

• Willow Ambulatory Pharmacy

Optional Classes:  

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Senior Pharmacy Techs who work in any of our prescription processing Pharmacies. 

Required Classes: 

• Willow Ambulatory Pharmacy
• Willow Inventory for Ambulatory

Optional Classes:  

Additional Notes: Job Codes include: GC72

Role Description: Pharm Techs and Snr Pharm Techs who work for Specialty Pharmacy Services. 

Required Classes: 

• Willow Ambulatory Pharmacy
• Willow Specialty Pharmacy

Optional Classes: 

• Willow Inventory Pharmacy (Snr Techs Only) - Required so they can manage inventory in the Specialty Retail Pharmacy.

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Support Service Specialists who work for Specialty Pharmacy Services. 

Required Classes: 

• Willow Ambulatory Pharmacy
• Willow Specialty Pharmacy

Optional Classes: 

• Epic Patient Access - Required only for staff who will be working on during-visit medication prior authorizations (i.e. non-prescription medication prior auths).
• Cadence Scheduling 1 - Required only for staff who work on Hemophilia medications and need to schedule appointments 

Additional Notes: Includes Job Codes: PVD1, PVD2

Role Description: Revenue Cycle Representatives who work for Specialty Pharmacy Services. 

Required Classes: 

• Willow Ambulatory Pharmacy
• Willow Specialty Pharmacy

Optional Classes: 

• Cadence Intro to Referrals - Required only for staff who work on Electronic Prescription Prior Authorizations (ePA Referral Workqueues).
• Epic Patient Access - Required only for staff who will be working on during-visit medication prior authorizations (i.e. non-prescription medication prior auths).

Additional Notes: Includes Job Codes: PVC1, PVC3

Role Description: Pharm Techs and Snr Pharm Techs who work for Mission Cancer + Blood. 

Required Classes: 

• Willow Inpatient Pharm Tech
• Willow Ambulatory Pharmacy
• Willow Specialty Pharmacy

Optional Classes: 

• Willow Inventory Pharmacy - Required only for designated staff who are tasked to manage inventory at Mission Retail Pharmacy.

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Inpatient Pharm Techs and Snr Pharm Techs who work at Med Hematology/Oncology Clinic in the Quad Cities.

Required Classes: 

• Willow Inpatient Pharm Tech

Optional Classes: 

Additional Notes: 

• These staff just need Willow Inpatient Pharm Tech training for their role in preparing clinic administered medications.
• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Inpatient Snr Pharm Techs and paid Students who've been hired to only perform Medication History documentation on admitted patients at MCU.

Required Classes: 

• Willow Inpatient Pharm Student (Take 1st)
• Willow Inpatient Pharm Tech (Take 2nd)

Optional Classes: 

Additional Notes: 

• These staff take Willow Inpatient Pharm Student to learn the process of Med History documentation and get their base access needed for onboarding. They then take Willow Inpatient Pharm Tech to get the Technician template, which gives a slightly elevated access needed to function more independently post orientation.
• Staff in this role are hired into the ERMA Section of MEDHX (i.e. PHA, IP, MEDHX).
• Snr Pharm Techs and paid Student Position Job Codes: GC72, S816, S817.

Role Description: Supply Chain Coordinators who are registered Pharm Techs who work acquire and manage inventory for our Inpatient and Ambulatory (retail) pharmacies.

Required Classes: 

• Willow Inpatient Pharm Tech
• Willow Inventory Pharmacy 

Optional Classes: 

• Willow Ambulatory Pharmacy - Helpful to audit to better understand the Outpatient workflow.

Additional Notes: 

• Supply Chain Coordinator Job Code: PBH2

Role Description: Responsible for completing root cause analysis for medication safety incidents and providing recommendations to prevent future incidents.

Required Classes: 

• Willow Inpatient Pharm Tech
• Willow Ambulatory Pharmacy
• Willow Inventory Pharmacy 

Optional Classes: 

Additional Notes: 

• Snr Compliance Coordinator Job Code: PNB2

Role Description: Pharmacy Students who are completing an Advanced Pharmacy Practice Experience (APPE) rotation in a clinic setting.

Required Classes: 

• Willow Inpatient Pharm Student

Optional Classes: 

Additional Notes: 

• Staff in this role are put into the ERMA Section of YR234 (i.e. PHA, IP, YR234).
• Student Rotation Job Code: AA22.

Role Description: Pharmacy Students who are completing an Advanced Pharmacy Practice Experience (APPE) rotation in an inpatient setting.

Required Classes: 

• Willow Inpatient Pharm Student

Optional Classes: 

Additional Notes: 

• Staff in this role are put into the ERMA Section of YR234 (i.e. PHA, IP, YR234).
• Student Rotation Job Code: AA22.

Role Description: Pharmacy Students who are completing an Advanced Pharmacy Practice Experience (APPE) rotation in a clinic setting.

Required Classes: 

• Willow Inpatient Pharm Student
• Willow Ambulatory Pharmacy

Optional Classes: 

Additional Notes: 

• Staff in this role are put into the ERMA Section of YR234 (i.e. PHA, IP, YR234).
• Student Rotation Job Code: AA22.

Role Description: Pharmacy Students who are completing an Introductory Pharmacy Practice Experience (IPPE) rotation in a clinic or inpatient setting.

Required Classes: 

• Willow Inpatient Pharm Student

Optional Classes: 

Additional Notes: 

• These staff are usually completing Med Hx's as part of their experiences.

Role Description: Pharmacy Students who are completing an Advanced Pharmacy Practice Experience (APPE) rotation but attend another university.

Required Classes: 

Optional Classes: 

• Willow Inpatient Pharm Student - Required if their preceptor requires that they complete documentation, such as notes, med hx, etc. in the system as part of their experience.
• Epic View-Only - Required if they just need to get basic access into Epic and need an overview of navigating the system and reviewing chart documentation.

Additional Notes: 

• Student Rotation Job Code: will usually be an unpaid ancillary appointment.

Role Description: Clerk IIs who are Registered as a Pharmacy Support Person and will assist with Patient Flow in our Retail Pharmacies. 

Required Classes: 

• Willow Outpatient Support Staff (online)

Optional Classes:  

Additional Notes: 

• Clerk IIs assist with helping patients navigate the pharmacy by updating registration, facilitate getting patients through the pharmacy and processing retail pharmacy transactions.
• Clerk II Job Codes: GB11.

Role Description: Staff hired as an Admin Services Coordinator who need basic Epic access. 

Required Classes: 

• Epic View Only (online)

Optional Classes:  

Additional Notes: 

• Admin Services Job Codes: PAA1, PAA2

Role Description: Staff who are functioning as Pharmacy Technicians and work in any of our prescription processing Pharmacies. 

Required Classes: 

• Willow Ambulatory Pharmacy

Optional Classes:  

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Staff who are functioning as Pharmacy Technicians and work in any of our prescription processing Pharmacies. 

Required Classes: 

• Willow Ambulatory Pharmacy

Optional Classes:  

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Staff who are functioning as Pharmacy Technicians and work in any of our prescription processing Pharmacies. 

Required Classes: 

• Willow Ambulatory Pharmacy

Optional Classes:  

Additional Notes: 

• Pharm Tech (including paid Student Positions) Job Codes: GC71, GC73, S816, S817.
• Snr Pharm Tech Job Code: GC72

Role Description: Compliance Coordinators who work in the Pharmacy 340b office.

Required Classes: 

• Willow Ambulatory Pharmacy
• Willow Inpatient Pharm Tech
• Willow Inventory

Optional Classes:  

Additional Notes: 

• The education is designed to provide the coordinator with information on Inpatient and Ambulatory pharmacy workflows. This will provide a good baseline for how documentation is created by Pharmacy Staff.
• These staff need Rx Clerk access to complete their auditing activities.
• Job Codes: PNB2.
• Mapped in ERMA to PHA, ADM, ADM

Role Description: Student Employees who work in the Pharmacy 340b office. 

Required Classes: 

• Epic View Only (online) Self-Registration: Online 

Optional Classes:  

Additional Notes: 

• These staff need only view-only access to Epic to complete their auditing activities.
• Student Position Job Codes: S816, S817.
• Staff will be mapped in ERMA to PHA, ADM, ADM

Role Description: Support Service Specialists who are Registered as a Pharmacy Support Person and will assist Pharmacists in their clinical documentation and work. 

Required Classes: 

• Epic Scheduling 1
• Epic Clerical Support

Optional Classes:  

Additional Notes: 

• Support Service Specialists in Job Codes: PVD1 and mapped to Dept: PHA Div: AC Sect: ACACC.