Class Length: 4 hours

Prerequisites: Willow Inpatient Pharmacist Prerequisite (Online)

• Attending this class is REQUIRED in order to keep your Epic Willow Pharmacy access.
• Completing the ICON course is required to in order to attend the Willow Inpatient Pharmacy class and get Epic Pharmacy access into Epic.

Registration: Registration Instructions

Roles: UIHC Acute (Inpatient) Pharmacists and Residents

Content: This course includes basic Epic Hyperspace navigation and common Inpatient Pharmacist workflows. Hyperspace functionality taught include patient lists, pt station, chart review, results review, placing during-visit orders, and In Basket. Willow functionalities taught in class include medication dispensing process, MAR, I-Vents, verification, Order Hx, and printing med labels. These functionalities are taught as part of workflows such as; complex order entry, changing medication orders, entering custom IV fluids, patient-supplied medications, non-formulary medications, and pharmacist monitoring tools.

Class Length: 2 hours

Prerequisites: None

Registration: Online     Search for: Willow Inpatient

Roles: Acute Care (Inpatient) Pharmacy Technicians

Content: This course includes basic Epic Hyperspace navigation and common Inpatient Pharmacy Technician workflows. Hyperspace functionality taught include patient lists, pt station, chart review, results review, and In Basket. Willow functionalities taught in class include medication dispensing process, bulk orders, Order Hx, and printing med labels.

Class Length: 2 hours

Prerequisites: None

Contact: E-mail Epic Training Requests

Roles: College of Pharmacy Students

Content: Intro to Epic, Chart Review, Results Review, Patient Lists, patient reports, updating Medication History, and Notes.

Class Length: 4 hours

Prerequisites: 

• Non-Pharmacists: Willow Ambulatory Pharmacy Staff ICON Prerequisites
• Pharmacists: Willow Ambulatory Pharmacist ICON Prerequisites

Notes:

• Completing the Prerequisite ICON course is required to get Epic Pharmacy access into Epic.
• Attending the Willow Ambulatory Pharmacy class is required to keep your Epic Pharmacy Access.

Registration: Registration Instructions

Roles: Pharmacy Technicians, Pharmacy Students, Support Service Specialists and Revenue Cycle Representatives working in a UI HealthCare Ambulatory (Outpatient) Pharmacy.

Content: Workflows for order entry, filling, and verification of prescriptions.

Class Length: 30 minutes

Prerequisites: None

Registration: Registration Instructions

Roles: Clerk IIs with Pharmacy Support registrations who will be working in ambulatory pharmacies to assist with patient flow.

Content: Navigating Willow Ambulatory, updating registration information, completing sales in Willow Point Of Sale, registering patient's for MyChart and sending messages via SecureChat.

Class Length: 2 hours

Prerequisites: Willow Ambulatory Pharmacy

Registration: Registration Instructions

Roles: Ambulatory Retail Snr. Pharmacy Technicians and Ambulatory Retail Pharmacists

• This course is required for Snr. Pharm Techs to gain access to the Willow Inventory tools.

Content: Introduction to the Willow Inventory Tools, Requesting and receiving inventory from suppliers, transferring stock between pharmacies, inventory item management and running basic inventory reports.

Class Length: 2.5 hours

Prerequisites: Willow Specialty Pharmacy ICON Course

The link to the ICON course is provided to the trainee, once they are registered for a specific Willow Specialty Pharmacy session to attend.

Registration: Registration Instructions 

Roles: UIHC Specialty Pharmacy Staff (Pharm Techs, Support Service Specialists, Rev Cycle Representatives, Clinical Pharmacists and Clinical Pharmacy Specialists) 

Content: Workflows for tracking and documenting Specialty Pharmacy Services provided to Specialty Patients.