Resources

This page provides Epic information and resources for health care employees in response to COVID-19.

Vaccination Resources

All Staff

  • COVID-19 Pre-Op Screening - (Handout) The COVID-19 Pre-Op Screening for pre-procedural patients is used to identify patients who need COVID-19 asymptomatic testing prior to their procedure.

  • Entering External COVID-19 Results - (Handout) If a patient has tested positive for COVID-19 and the test was not done at UIHC, the result should be entered in the chart using Enter/Edit Results.

  • Infection Screening - (Handout) The infection screening questionnaire must be completed immediately upon or prior to arrival at UIHC, per UIHC Infection Screening guidelines set forth by Emergency Management and Bio-Emergency Response Team. The tool is used to aid in determining if a patient poses an infectious disease risk that requires immediate attention and isolation. The infection screening is completed at ED arrival, admission, and check in. It may also be completed at scheduling when scheduling appointments 5 or fewer days in the future, or by patient care staff when needed.

  • MyChart User FAQs - (Website) Frequently asked questions on MyChart topics including enrollment, video visits, billing, insurance, eCheck-in, and more.

  • MyChart - Tips for Patients to Send a Photo via MyChart Message - (Handout) Patient instructions for how to take a photo and send it to a provider through a MyChart message.

  • Requesting MyChart Parental/Guardian Access for Pediatric Telemedicine Visits - (Handout) This workflow is to improve the turnaround time for requesting MyChart Parental/Guardian Access for Pediatric telemedicine visits.

  • Skype Enterprise Voice - (Handout) Skype Enterprise voice enables healthcare employees to perform outbound calling from their computer/laptop.

  • Skype Enterprise Voice Mobile - (Handout) Skype Enterprise Voice mobile enables healthcare employees to perform the following types of outbound calling from their personal cell phones: Local (to the greater Iowa City area), Long distance (with a valid long-distance access code), 5-digits to another UI extension, and Skype to Skype call.

  • Using Haiku for Signed HIM Documents - (Handout) For designated COVID patient care units, photo capture of legal documents can be used in lieu of normal scanning of records into Media. Unit social services, care coordination, and nursing staff will capture the images, update document type in Media Manager, and HIM will merge documents after uploaded.

Ambulatory Nursing

  • Clinic Telehealth Workflow - (Handout) Describes the clinic telehealth workflow when a patient is scheduled for a telehealth visit.

  • Pre-Visit COVID-19 Informational Call - (Handout) Process for documenting patient calls informing them of important safety requirements for upcoming clinic appointments.

  • Running the Add On Appointment Report - (Handout) Ambulatory nursing or other clinic staff can run a report to find appointments that have been scheduled less than 5 days in advance for a given department. Patients appearing on this report will not receive an automated COVID-19 information call and should be called by clinic staff to be given this information.

Cadence (Scheduling/Front Desk)

  • Cadence - Converting Office Visits to Telemedicine Visits for Front Line Staff - (Handout) There may be times when it might be necessary to convert current in person appointment to telemedicine appointments, either due to patient condition or provider/ clinic availability.

  • Cadence - Scheduling COVID-19 Antibody Treatments - (Handout) Schedulers can schedule COVID-19 Antibody treatments from the appropriate workqueue.

  • Cadence - Scheduling MyChart Video Visits - (Handout) For patients in Iowa with a concern about an infectious respiratory illness (such as the Novel Coronavirus - COVID-19), a video visit can be scheduled after determining appropriateness. The patient must have a MyChart account to complete the video visit.

  • Clinical Schedule Realignment Scripting - (Handout) Use this scripting when contacting patients to change their appointment to a phone visit or reschedule due to significant organizational needs as directed by the University Physician’s group.

  • COVID-19 Cancellation Report - (Handout) The Cancellation Activity Daily Summary Report is available to provide details of appointments that were scheduled for the previous day, but were cancelled either on or before the date of the appointment. Report results can be filtered by Cancellation Reason and by timing of cancellation (for example, appointments cancelled less than 24 hours before the scheduled appointment).

  • MyChart Ticket Scheduling for COVID-19 Testing Visits - (Handout) The Follow-Up – ILI Respiratory Testing (MyChart Scheduled) order, for patients with MyChart, sends the patients a "ticket” for scheduling. Patients click a link and select a time for their testing. The order is also sent to the Respiratory Illness Scheduled Orders workqueue. When the patient schedules from the MyChart ticket, the Order will no longer display in the workqueue.

  • Same Day COVID-19 Asymptomatic Exposed Testing at Quick Cares and Urgent Cares - (Handout) Generally, same day asymptomatic exposed testing does not take place outside of specified locations. However, at Quick Care and Urgent Care locations, a decision tree will help staff determine appropriateness of walk in scheduling.

Clinic COVID Testing

LIP

Specialty Treatments

  • COVID-19 Antibody Prophylaxis - (Handout) A report has been created to find patients who meet qualifications for pre-exposure antibody prophylaxis for COVID-19 (Evusheld). Specialty Pharmacists will use this report to find patients to call, create Telephone Encounters to document communication and education, and place and schedule the orders.

  • COVID-19 Antibody Scheduling - (Handout) Covid 19 Antibody therapy (Bamlanivimab) treatment can be requested and scheduled for COVID-19 positive patients with a high-risk score who are within 10 days of the onset of their symptoms. Pharmacists will review a report to determine appropriateness of the treatment, call patients who qualify to offer the therapy and, when the patient accepts, will schedule the infusion appointment. Schedules will be limited to the doses available.

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