Transport and Dispatch is an Epic activity that allows for the tracking and management of transport requests and service tasks. Transporters use the Rover mobile app to sign in/out of shifts and interact with requests. Transport managers use the Transport Command Center to assign, edit, and cancel requests and monitor staff movement and productivity.

GUEST SERVICES TRANSPORT

Class length: 15-20 minutes (online)

Prerequisites: None

Roles: Transport Staff

  • Registration: Online through ERMA      Search for: Session# 64233
  • Content: Working with transport requests using a mobile device, including signing in for a shift, viewing, acknowledging, and completing requests. 

Roles: Transport Supervisors & Managers

  • Registration: Online through ERMA      Search for: Session# 64234
  • Content: Using Epic's Transport Command Center to monitor and manage transport activities. Workflows include navigating the Transport Command Center, creating, assigning, and editing Patient and Non-Patient requests, and working with requests using a mobile device. Supplemental resources include creating hospital technician records.

PACU TRANSPORT

Class length: 20 minutes (online)

Prerequisites: None

Roles: PACU Transporters

  • Registration: Online through ERMA      Search for: Session# 64232
  • Content:  Working with transport requests using a mobile device, including viewing, acknowledging, and completing requests. 

Roles: Transport Supervisors & Managers

  • Registration: Online through ERMA      Search for: Session# 64234
  • Content: Using Epic's Transport Command Center to monitor and manage transport activities. Workflows include navigating the Transport Command Center, creating, assigning, and editing Patient and Non-Patient requests, and working with requests using a mobile device. Supplemental resources include creating hospital technician records.

RADIOLOGY TRANSPORT

Class length: 25-35 minutes (online)

Prerequisites: None

Registration: Online through ERMA      Search for: Session# 64231

Roles: Radiology Transporters, Supervisors, and Managers

Content: Using Epic's Transport Command Center to monitor and manage transport activities. Workflows include navigating the Transport Command Center, creating, assigning, and editing requests. Working with transport requests using a mobile device, including viewing, acknowledging, and completing requests. 

 

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