Class length: 1.5 hours

Prerequisites: (all courses required for staff to receive Epic security)

Registration: Online      Search for: Auth

Roles: HB and PB staff (those needing to perform the following Auth/Cert functions)

Content: Use prior auth or denial workqueues and transfer them to the appropriate destination(s).

Class length: 2.5 hours

Prerequisites: Must have completed these video tutorials:

• VIEW100 Overview of Epic (10 min)
• VIEW101 Help Resources (11 min)
• VIEW200 Patient Station and Open Chart (4.5 min)
• VIEW300 Chart Review (13 min)

Registration: Online      Search for: Revenue

Roles: UIHC staff who will perform limited registration activities on accounts.

Content: Updating registration information (such as Demographics, Care Team providers, guarantor accounts, and coverages), filling out the MSPQ, creating Behavioral Health guarantor accounts, and accessing accounts from workqueues.

Training Login Sheets: Prelude Revenue

Class length: 2 hours

Prerequisites: Registration for Revenue

Registration: Email epictrainingrequests@healthcare.uiowa.edu

Roles: Revenue Cycle Coordinators and Patient Account Representatives

Content: Use My Reports to find research billing accounts and associate charges with research study.

Class length: 4 hours

Prerequisites: None

Registration: Online      Search for: Patient

Roles: UIHC staff who will perform tasks related to pre-access, admission, registration, and psychiatric patient access.

Content: Updating patient demographic information, creating guarantor accounts, coverages, and hospital accounts (HAR), and patient work queues.

Class length: 2 hours

Prerequisites: Patient Access 1 & 2

Registration: Email epictrainingrequests@healthcare.uiowa.edu

Roles: Joint Office of Compliance (JOC)

Content: Edit study record, use My Reports to find research billing accounts, associate charges with research study, evaluate account for study enrollment.