Resolute (Billing)

These tip sheets and training resources describe HB Follow-Up-related workflows.

Resources

The following resources provide information on Hospital Billing functionality in Resolute.

  • Combining Consecutive Accounts - (Handout) Accounts are considered consecutive if they fit a payor's contracted definition of when accounts need to be combined for billing on the same claim.
  • Claim Status Insights - HB - (Handout) Claim statuses now appear throughout liability bucket workflows. The Claim Status, Status Reason, and other information are available at a glance to help you determine your next steps in addressing claim follow-ups.
  • Release Documentation for Insurance Denials - (Handout) PB and HB follow-up staff can create additional documentation request releases directly from their follow-up workqueues.

Related Pages

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