Environmental Services is an Epic module that allows for the tracking and management of bed cleaning activities. EVS staff use the Rover mobile app to sign in/out of shifts and interact with bed clean assignments. Managers use the EVS Command Center in Epic to assign, reassign, edit, and cancel cleaning assignments, track staff movement, and monitor productivity.

Resources

The following resources provide information on EVS functionality.

Housekeeping Staff Resources

• EVS Mobile Quick Start Guide - (Handout) EVS Technicians receive and manage cleaning assignments through the Rover mobile app on a UIHC-managed mobile device.

• Working with Cleaning Requests Using a Mobile Device (GC019) - (eLearning: 10 min) Track your progress as you complete cleaning requests using the Rover app on a mobile device.

• Working with Cleaning Requests Using a Workstation (GC018) - (eLearning: 11.5 min) Track your progress as you complete cleaning requests using Epic on a workstation.

EVS Command Center & EVS Manager Resources

• Managing Environmental Services (GC020) - (eLearning: 12 min) Manage bed cleaning requests and housekeeper productivity.

• Command Center Features and Customization Guide - (Presentation) Provides an overview of the Hospital Logistics Command Center, including customization options, creating new requests, and managing technicians and assignments.

• Manage Cleaning Requests - (Handout) When a patient is discharged or transferred, the system marks the bed as dirty and creates a cleaning request.

• Manage EVS Technicians - (Handout) EVS Manages use the Command Center to view and manage EVS Technicians (housekeepers) and their cleaning assignments.

• Create Hospital Technician Records for EVS - (Handout) EVS technicians require a hospital service employee (HKR) record in order to use the Rover app, appear in the Command Center, and be assigned cleaning tasks.

• Playground Instructions - (Handout) Instructions for using the Epic Playground environment to practice.

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