Willow is Epic's application designed to support the workflows in pharmacy settings.
Training Login Sheets: Willow Pharmacy (all roles)
Willow Ambulatory Pharmacist Series
WILLOW AMBULATORY PHARMACIST 1
Class Length: 4 hours
Prerequisites: Staff are required to watch the following eLearnings and then take this course in order to receive Willow Ambulatory (WAM) access:
- WAM Review New Electronic Prescriptions (5 min)
- WAM Verify Fills (5 min)
- WAM Enter New Prescriptions (5 min)
- VIEW100 Overview of Epic (10 min)
- VIEW101 Help Resources (11 min)
- VIEW200 Patient Station and Open Chart (5 min)
- VIEW202 Patient Schedule (9 min)
- VIEW300 Chart Review (13 min)
- VIEW301 Results Review (5 min)
- VIEW302 Patient Reports (5 min)
- VIEW400 In Basket 1 (8 min)
- VIEW401 In Basket 2 (8 min)
Registration: Registration Instructions
Roles: UIHC Ambulatory (Outpatient) Pharmacists and Pharmacy Clinical Specialists.
Content: Willow Ambulatory workflows for order entry, filling, verification of prescriptions, adjudication failures, patient registration, and My Chart requests.
WILLOW AMBULATORY PHARMACIST 2
Class Length: 4 hours
Prerequisites: Willow Ambulatory Pharmacist 1
Registration: Registration Instructions
Roles: UIHC Ambulatory (Outpatient) Pharmacists and Pharmacy Clinical Specialists.
Content: Willow Ambulatory workflows for supporting clinicians. Willow Inpatient workflows for reviewing patients' charts in an ambulatory setting, verifying facility administered medication orders, order entry for medications and labs.
Willow Ambulatory Technicians
WILLOW AMBULATORY PHARM TECH
Class Length: 4 hours
Prerequisites: Staff are required to watch the following eLearnings and then take this course in order to receive Willow Ambulatory (WAM) access:
- WAM Review New Electronic Prescriptions (5 min)
- WAM Enter New Prescriptions (5 min)
- VIEW100 Overview of Epic (10 min)
- VIEW101 Help Resources (11 min)
- VIEW200 Patient Station and Open Chart (5 min)
- VIEW201 Patient Lists (Discharge Techs ONLY)(10 min)
- VIEW300 Chart Review (13 min)
- VIEW302 Patient Reports (5 min)
- VIEW400 In Basket 1 (8 min)
Registration: Registration Instructions
Roles: UIHC Ambulatory (Outpatient) Pharmacy Technicians
Content: Workflows for order entry, filling, and verification of prescriptions.
Willow Inpatient Pharmacist Series
WILLOW INPATIENT PHARMACIST
Class Length: 4 hours
Prerequisites: Willow Inpatient Pharmacist Prerequisite (Online)
Registration: E-mail epictrainingrequests@healthcare.uiowa.edu
Roles: UIHC Acute (Inpatient) Pharmacists and Residents
Content: This course includes basic Epic Hyperspace navigation and common Inpatient Pharmacist workflows. Hyperspace functionality taught include patient lists, pt station, chart review, results review, placing during-visit orders, and In Basket. Willow functionalities taught in class include medication dispensing process, MAR, I-Vents, verification, Order Hx, and printing med labels. These functionalities are taught as part of workflows such as; complex order entry, changing medication orders, entering custom IV fluids, patient-supplied medications, non-formulary medications, and pharmacist monitoring tools.
Willow Inpatient Technicians
WILLOW INPATIENT PHARM TECH
Class Length: 2 hours
Prerequisites: None
Registration: Online Search for: Willow Inpatient
Roles: Acute Care (Inpatient) Pharmacy Technicians
Content: This course includes basic Epic Hyperspace navigation and common Inpatient Pharmacy Technician workflows. Hyperspace functionality taught include patient lists, pt station, chart review, results review, and In Basket. Willow functionalities taught in class include medication dispensing process, bulk orders, Order Hx, and printing med labels.
College of Pharmacy
WILLOW PHARMACY STUDENT
Class Length: 3 hours
Prerequisites: None
Contact: E-mail Epic Training Requests
Roles: College of Pharmacy Students
Content: Intro to Epic, Chart Review, Results Review, Patient Lists, patient reports, updating Medication History, and Notes.
Pharmacy Specialty Area
EPIC WILLOW SPECIALTY PHARMACY
Class Length: 2.5 hours
Prerequisites: Staff are required to complete an ICON Prerequisite prior to class and is assigned at the time the person is registered for the in-person session.
Registration: Registration Instructions
Roles: UIHC Specialty Pharmacy Staff (Pharm Techs, Support Service Specialists, Rev Cycle Representatives, Clinical Pharmacists and Clinical Pharmacy Specialists)
Content: Workflows for tracking and documenting Specialty Pharmacy Services provided to Specialty Patients.
EPIC BEACON / TREATMENT PLANS (ALL ROLES)
Class Length: 1 hour
Format: Online (Click here to access self-registration.)
Prerequisites:
- LIPs - LIP Basics + LIP Inpatient and/or LIP Ambulatory
- RNs - Clinic Nursing Series
- Pharmacists - Willow Acute or Ambulatory Pharmacists Series
Roles: Clinicians, Nurses, and Pharmacists working with chemotherapy, infusion, or supportive plans for adults.
Content: Placing treatment plans, Infusion Appointment Request scheduling orders, modifying, signing, and releasing treatment plan orders, scheduling related workflows, reviewing treatment plan information from the Schedule/Patient Lists and within the chart.
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