Willow is Epic's application designed to support the workflows in pharmacy settings.

Training Login Sheets: Willow Pharmacy (all roles)

Training and security for Willow Pharmacists requires attendance to both the Pharmacist 1 and Pharmacist 2 courses.

Willow Ambulatory Pharmacist Series

WILLOW AMBULATORY PHARMACIST 1

Class Length: 4 hours

Prerequisites: Staff are required to watch the following eLearnings and then take this course in order to receive Willow Ambulatory (WAM) access:

Registration: Registration Instructions

Roles: UIHC Ambulatory (Outpatient) Pharmacists and Pharmacy Clinical Specialists.

Content: Willow Ambulatory workflows for order entry, filling, verification of prescriptions, adjudication failures, patient registration, and My Chart requests.

WILLOW AMBULATORY PHARMACIST 2

Class Length: 4 hours

Prerequisites: Willow Ambulatory Pharmacist 1

Registration: Registration Instructions

Roles: UIHC Ambulatory (Outpatient) Pharmacists and Pharmacy Clinical Specialists.

Content: Willow Ambulatory workflows for supporting clinicians. Willow Inpatient workflows for reviewing patients' charts in an ambulatory setting, verifying facility administered medication orders, order entry for medications and labs.

Willow Ambulatory Technicians

WILLOW AMBULATORY PHARM TECH

Class Length: 4 hours

Prerequisites: Staff are required to watch the following eLearnings and then take this course in order to receive Willow Ambulatory (WAM) access:

Registration: Registration Instructions 

Roles: UIHC Ambulatory (Outpatient) Pharmacy Technicians

Content: Workflows for order entry, filling, and verification of prescriptions.

Willow Inpatient Pharmacist Series

WILLOW INPATIENT PHARMACIST

Class Length: 4 hours

Prerequisites: Willow Inpatient Pharmacist Prerequisite (Online)

Registration: E-mail epictrainingrequests@healthcare.uiowa.edu

Roles: UIHC Acute (Inpatient) Pharmacists and Residents

Content: This course includes basic Epic Hyperspace navigation and common Inpatient Pharmacist workflows. Hyperspace functionality taught include patient lists, pt station, chart review, results review, placing during-visit orders, and In Basket. Willow functionalities taught in class include medication dispensing process, MAR, I-Vents, verification, Order Hx, and printing med labels. These functionalities are taught as part of workflows such as; complex order entry, changing medication orders, entering custom IV fluids, patient-supplied medications, non-formulary medications, and pharmacist monitoring tools.

Willow Inpatient Technicians

WILLOW INPATIENT PHARM TECH

Class Length: 2 hours

Prerequisites: None

Registration: Online     Search for: Willow Inpatient

Roles: Acute Care (Inpatient) Pharmacy Technicians

Content: This course includes basic Epic Hyperspace navigation and common Inpatient Pharmacy Technician workflows. Hyperspace functionality taught include patient lists, pt station, chart review, results review, and In Basket. Willow functionalities taught in class include medication dispensing process, bulk orders, Order Hx, and printing med labels.

College of Pharmacy

WILLOW PHARMACY STUDENT

Class Length: 3 hours

Prerequisites: None

Contact: E-mail Epic Training Requests

Roles: College of Pharmacy Students

Content: Intro to Epic, Chart Review, Results Review, Patient Lists, patient reports, updating Medication History, and Notes.

Pharmacy Specialty Area

EPIC WILLOW SPECIALTY PHARMACY

Class Length: 2.5 hours

Prerequisites: Staff are required to complete an ICON Prerequisite prior to class and is assigned at the time the person is registered for the in-person session.

Registration: Registration Instructions 

Roles: UIHC Specialty Pharmacy Staff (Pharm Techs, Support Service Specialists, Rev Cycle Representatives, Clinical Pharmacists and Clinical Pharmacy Specialists) 

Content: Workflows for tracking and documenting Specialty Pharmacy Services provided to Specialty Patients.

EPIC BEACON / TREATMENT PLANS (ALL ROLES)

Class Length: 1 hour

Format: Online (Click here to access self-registration.)

Prerequisites:

  • LIPs - LIP Basics + LIP Inpatient and/or LIP Ambulatory
  • RNs - Clinic Nursing Series
  • Pharmacists - Willow Acute or Ambulatory Pharmacists Series

Roles: Clinicians, Nurses, and Pharmacists working with chemotherapy, infusion, or supportive plans for adults.

Content: Placing treatment plans, Infusion Appointment Request scheduling orders, modifying, signing, and releasing treatment plan orders, scheduling related workflows, reviewing treatment plan information from the Schedule/Patient Lists and within the chart.

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