In credits, adjustments, and self-pay follow-up, participants will learn to handle disputed balances, submitting bills to insurance, and managing pre-payments. Learn to create payment plans, process refunds, and close out the cash drawer.
Credits, Adjustments, and Self-Pay Follow-Up
Credits, Adjustments, and Self-Pay Follow-Up
Class length: 3 hours
Pre-requisites: None
Registration: Email epictrainingrequests@healthcare.uiowa.edu
Roles: Billers
Content: Disputed balance, bill insurance, collect pre-payments, set up a payment plan, request a credit refund, distribute pre-payments, approve refund requests, and close the cash drawer.
Return to Epic Courses